Answer Customers' Questions - When nothing else needs done, this is a good choice.Restock Sold Goods - Do this whenever there are multiple things that need restocking, in order to open up your customers' options.Your Sim doesn't seem to be able to clean things, but employees can take care of that. Clean Store - Do this whenever an uncomfortable moodlet pops up from the store being dirty.Simply click the employee, then assign them to something.: You should assign your employees' work tasks based on what needs done.

It's fairly obvious, but important nonetheless. Here are the three Employee Skills and how they can be improved. They'll work harder for you, and you'll waste less time on employees that have low Skill in the areas you need - particularly work ethic. It is in your best interest to keep employees happy for this reason. You should also watch for their roles to shift and manage them every day, sometimes checking on their assigned role multiple times during a shift.Īs previously discussed, employees can go up in level based on what they're doing in your store and gaining experience in those areas. It's not a bad idea to have them answer customers' questions, either, but when they get tied up talking in group conversations, a lot of sales can be lost if you rely on them to ring up all the time.

This means it's best to have your own Sim working customers, while they take care of restocking and cleaning. You will not get Retail Perk Points for their interactions with customers. Left on their own, there will be very few sales. While Maxis may improve the AI of Employees in some future patch, for now I can say that they're definitely not meant to take care of everything.

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